RV Business Lab
From Start to Scale
A free, no-application, no-strings 4-week live training for anyone in the RV service business, whether you haven't launched yet or you're already running a shop and want to grow it.
RV Business Lab
Launch. Run. Market. Grow.
Starts Wednesday, Oct 28 at 6:00 PM MST / 8:00 PM CDT
Create what's missing. Improve what's already in place.
Four weeks of practical guidance, live Q&A, and accountability to help you check your business foundation, connect your customer systems, and take clear next steps.
- •Free for anyone in the RV service business — no application, no acceptance process. Just register and show up.
Pre-recorded Start Here orientation + four weekly live working sessions. All live sessions begin at 6:00 PM Phoenix/Arizona time. That is 8:00 PM CDT on October 28 and 7:00 PM CST on November 4, 11, and 18. Daylight saving time ends November 1; our Arizona start time does not change.
Serving RV Technicians & Inspectors
Working together to help RV technicians and inspectors launch stronger businesses, operate professionally, and continue growing through education, technology, and support.
Everything You Get in the RV Business Lab
The RV Business Lab is a free, no-application, no-strings 4-week live training. Here's everything you get when you register.
Four Live Weekly Training Sessions
- Wednesdays, Oct 28 through Nov 18, 2026
- Approximately 60 minutes each, live and interactive
- Practical guidance, Q&A, and accountability
- Attend any week and pick what's relevant to your business
Recordings of Every Session
- Full replay of all four weekly sessions
- Watch or rewatch on your own schedule
- Never miss a session if you can't attend live
- Catch up on any topic at your own pace
The RV Business Guide
- A focused launch-ready roadmap for your RV service business
- Business setup, services, pricing, and customer intake
- Marketing, follow-up, and launch planning
- Use it alongside the live sessions or on its own
The Personal Business Tracker
- Track your progress through each part of your launch
- Identify what's done, what's missing, and what's next
- Stay accountable between sessions
- Build a clear 30/60/90-day continuation plan
Launch. Run. Market. Grow. — Four Weeks of Practical RV Business Guidance.
Attend any week — pick what's relevant to where you are in your business. Each session stands on its own: create what you do not have yet, improve what is already working, and leave with a clear next action.
A Practical Program for Your Stage of Business
Preparing to launch or already serving customers? Each week helps you create essential systems or improve the ones you have. You won't be asked to start over.
Create It
Don't yet have this part of your business established? Create a practical starting version and identify the next steps to put it into use.
Improve It
Already have it in place? Review it, test it, and make a useful improvement. You do not need to start over.
Your path can change from topic to topic. You might improve your pricing while creating a follow-up process for the first time. The goal is useful progress—not making everyone repeat work they have already completed.
The RV Business Lab is free and open to RV service professionals at any stage. Attend one week or all four—no software purchase or application required.
Week 1 · October 28
Foundation & Launch Priorities
Shared focus: Clarify your business model, services, customer, service area, pricing direction, and the setup decisions that need attention.
Create It: Establish services, pricing direction, customer focus, service area, and setup priorities. Identify the registration, banking, bookkeeping, insurance, or other preparation steps you still need to address.
Improve It: Review your existing pricing, services, travel boundaries, customer expectations, and business foundation. Use recent experience to identify gaps or decisions you have been putting off.
Your takeaway: Clear priorities and meaningful actions for your current situation.
Week 2 · November 4
Systems & Customer Experience
Shared focus: Review how a customer moves from a call, message, or website inquiry through intake, scheduling, estimates, payment, and follow-up.
Create It: Establish and test customer intake, booking, communication, estimates, payments, and the essential systems that support them.
Improve It: Test your existing systems, review customer inquiries, and address operational or customer-experience gaps where information, responses, or next steps get missed.
Your takeaway: A tested customer journey and identified improvements.
Week 3 · November 11
Visibility & Customer Follow-Up
Shared focus: Help the right customers find you, understand your services, and receive consistent follow-up.
Create It: Establish initial marketing, referrals, local outreach, and a follow-up routine for inquiries.
Improve It: Review current marketing, referrals, reviews, lead handling, and follow-up to identify opportunities for improvement.
Your takeaway: A practical two-week marketing and follow-up action plan.
Week 4 · November 18
Business Progress, Growth Opportunities & Next Steps
Shared focus: Review progress, test what matters, address remaining gaps, and choose the next priorities for your business.
Create It: Review launch readiness, unresolved requirements, and your next 30/60/90-day priorities.
Improve It: Review progress, identify remaining weaknesses, and establish a routine for tracking and improving business performance.
Your takeaway: A documented progress review and practical continuation plan.
All live sessions begin at 6:00 PM Phoenix/Arizona time. That is 8:00 PM CDT on October 28 and 7:00 PM CST on November 4, 11, and 18. Daylight saving time ends November 1; our Arizona start time does not change. Each session is approximately 60 minutes.
You are not expected to finish every possible business task in four weeks. The goal is to make meaningful progress, identify what needs attention, and know what to do next.
Legal, accounting, tax, insurance, licensing, banking, and other outside professional responsibilities remain with the participant.
What's included:
RV Business Guide
Personal 30-Day Business Tracker
Weekly RV Business Lab
Who Is the RV Business Lab For?
The RV Business Lab is a free, no-application training for anyone in the RV service business — whether you haven't launched yet or you're already running a shop and want to grow it. You do not need to be starting from zero to benefit. Existing setups can be reviewed and improved throughout the four weeks.
No association membership is required. No application, no approval, no strings attached — just register and show up.
Guidance from People Who Understand the RV Business Journey
Weekly sessions are recorded so participants can review them or catch up when needed.
Kathleen
- Weekly RV Business Lab
- Practical business-launch discussions
- Organization and accountability
- Participant questions
- Implementation guidance
Micah and the RV Surge Team
- RV Surge system setup
- Marketing foundation
- Lead response
- Customer systems
- Advertising education
- Launch implementation
Built for RV Technicians & Inspectors
The RV Business Lab helps RV service professionals launch or strengthen their business, whether you're affiliated with RVTAA, NRVIA, another training organization, or none at all.
No association membership required. Just register and show up.
Register for the RV Business Lab
Free, no application, no strings. Just enter your info and we will send you the details.
Want RV Surge Essentials Software, Too?
Surge Now, Pay Later is a separate, optional software program available to anyone at any time. It includes RV Surge Essentials setup, onboarding, and a temporary waiver of the regular monthly platform fee.
RV Surge Is Not Just Software.
It is the business operating system, the marketing foundation, the education, and the community support RV service professionals need to grow.
AI-Supported Customer Response Built for Mobile RV Businesses
Harvey helps businesses respond more consistently, collect important customer and RV information, recover missed opportunities, and route conversations based on the configured business rules.
Harvey Voice
Supports inbound calls, structured customer intake, message capture, and appropriate handoff.
Harvey Chat
Helps website visitors explain what is happening with their RV and provides structured intake.
Missed-Call Recovery
Helps acknowledge missed callers quickly and creates a path for continued conversation.
Follow-Up Assistance
Supports approved reminders and customer communication.
New RV Inquiry
Handoff ReadyRV: 2021 Grand Design
Issue: A/C not cooling
Status: Intake complete. Customer waiting for callback.
Launch with Guidance. Keep Growing with the RV Surge Community.
Participants gain access to education, support, updates, and connections designed specifically for RV professionals building real businesses.
CEU-Eligible Webinars
Practical education covering marketing, customer systems, business operations, and RV-industry topics.
Weekly Office Hours
A casual place to ask questions, discuss challenges, and receive guidance.
RV Industry News and Updates
Stay informed about industry developments, resources, opportunities, and new tools.
Private RV Surge Community
Connect with other RV professionals, access resources, and continue learning after launch.
Proudly Working in Partnership With
Together, RV Surge™, RVTAA, and NRVIA are helping RV service professionals access the business education, technology, systems, and support needed to build stronger companies.
RVTAA and NRVIA are independent professional associations. Program participation, billing, services, and results remain subject to the applicable RV Surge™ and Surge Now, Pay Later™ terms.